1. Low-income families
Lack the ability to pay lawyers but encounter situations where legal aid is urgently needed, such as civil disputes, labour disputes, etc.
2. Victims of domestic violence
Especially women and children need protection, support victims to contact the police to obtain protection orders, apply for child custody or handle related divorce procedures, etc.
3. Elderly and disabled people
Legal issues in property distribution, pension collection, medical care and guardianship. Prevent the elderly or disabled from property fraud, abuse and neglect.
4. Minors in low-income families
Help children fight for basic education, living and medical conditions to avoid victimization, including minors involved in guardianship, education rights and abuse issues.
5. Social welfare cases
Aim to support and promote social justice and promote harmonious development through legal means. Including cases of environmental protection, animal protection, consumer rights, etc.
6. Education rights
Cases for children of vulnerable groups who receive unfair education treatment, such as unmet special education needs, etc.
7. People who are discriminated
Guarantee equal rights for all groups, whether in the workplace, public services, etc.
This is the first public service legal aid initiative of the Australian Chinese Lawyers Association (Queensland). Even minor issues can lead to serious consequences, and this hotline provides legal consultation services to the public to get valuable answers conveniently.
The public interest legal aid hotline service hours are 4:30 pm to 5:30 pm (every Wednesday, except public holidays). Every month, a lawyer will be assigned to answer your calls and inquiries.
Since its establishment in June 2021, our public interest legal aid hotline has helped more than 400 groups of consulting individuals or families. Almost every time slot is fully booked. We are sorry to make the public wait for a long time, but we will do our best to help everyone in need.
